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Alternatives to Plumbers

Why would anybody in England prefer to gethour after that'  too expensive. There's a
their leaks fixed by Polish plumbers theselot of, 'Sorry, too busy right now. I can
days. Why would they? Why would they favourmaybe fit you in sometime next Tuesday' and
foreigners over their home-made counterparts?the question of time: it's unheard of to get
Could these Poles have something that Englisha plumber out of his cosy house after 6
people don't? Are they doing something theiro'clock at night. After all, he has a family
British colleagues aren't? Mike Scantlebury,too. He likes watching TV, just like you. He
Internet  Author,  has  an  opinion.doesn't want to miss the football, as you
don't. Well, no, he's not exactly like you.
Robert Kiyosaki has made a curious assertionHe's set himself up as a plumber, that's how
in one of his many books. He says that thehe earns a living. To do that, he needs
tax system, the legal system, in fact thecustomers. Polish plumbers know that, and are
whole economic system, has been set up towilling to work to please their customers,
favour entrepreneurs. He says that everythingnot  themselves.  That's  the  difference.
is there to encourage people to take risks,
borrow money, set up businesses, buildPlumbers in Britain have a different take on
factories and houses and create jobs. Why?reality. They think that everything was
Because that's what the country needs. Wegreat, life was good, and then these guys
need employment and housing, so we needfrom Poland started arriving  and it ruined
enterprising individuals who can make thateverything. Most British people know the
happen. We need these top people. Everythingopposite. 'Things were great'? For plumbers!
else has to serve their needs, and the system'Life was good'? For them, not for the
exists  to  support  them.customers. English plumbers complain that
these new arrivals 'work for less money'.
Down at the bottom of the pile, things lookMoney isn't everything  especially when
different. 'The bosses need us', say thewater is dripping down your walls. When that
workers, so ask for bigger pay rises. That'shappens, the main issue is getting it fixed.
not going to work out. These days, thoseOh yes, at a reasonable price, but someone 
bosses have a choice. If you're not willingplease  come and sort it out. English
to work for the dollar rate offered, they'llplumbers weren't prepared to do that, to put
find someone who will, often from overseas.themselves out or make an effort, and the
In Britain today the argument is about allcustomers got fed up with them. It's always
the East European countries who have joinedbeen that way. In the 1960s Japanese motor
the European Union recently. It means thatcycles started arriving in Britain and swept
their residents now have the right  yes, thethe market. They were welcomed. People had
legal right  to travel to Britain and offergot fed up with British bikes. They were too
themselves for work. The problem for usheavy, difficult to start, and leaked oil.
locals is that these new arrivals are used toThe Japanese bikes were light, easy starters,
working for less money than we need and areand  clean.  Of  course  people  bought them.
grateful for any jobs they can get, no matter
how second-rate or poorly paid. They are alsoThis is the great truth. British plumbers
willing to work hard and don't demand timecomplain of their prices being undercut and
off and holidays. From the point of view ofsay it's all 'unfair competition'. There's no
the  employers,  they're just what they need.such thing as 'fair competition'! But that's
not it. A new service, new invention, new
The example most often quoted is 'Polishproduct, doesn't catch on unless it's better
plumbers'. In the last few months, manythan what's out there now. So if your
plumbers and other skilled people haveplumbing services are no longer required,
arrived in Britain from places like Poland,maybe it's because you weren't doing a very
and are offering their services. They workgood job, and people are gladly taking up the
hard and they don't ask for much money. Theyalternative. So what's that got to do with
are suddenly in demand. Everybody wants them.taxes, the legal system, and the things we
English plumbers are up in arms. 'Not fair',started with? Because customers are always
they say, forgetting that the economic systemlooking for a better product or service and
doesn't set out to be fair. It exists to makewe need to encourage the people who are
things, deliver services, create newhoping to provide it. We want those
businesses and provide profits. It never setsentrepreneurs, hungry, anxious to get on and
out to be 'fair'. If you want fairness infind the new big thing. We want new
society, you have to vote for a governmentfactories, new jobs, new opportunities. It
that will do something about that. Economicsmight mean disruption for workers as old
isn't  in  that  business  of  being  'fair'.established industries collapse. It might
mean re-location, re-training, re-skilling,
English plumbers have forgotten one thing.but the system can provide that for those who
People don't like them. People in Britainare willing. It's the only way the economic
know that when their washing machine goes madsystem progresses and it's made a good life
and starts pumping water all over the kitchenfor millions of people in the last few
floor, then they are in trouble  mainlygenerations. The lesson is clear: if you are
because it will be practically impossible toa British plumber, you should have had an eye
find anyone to come round and fix theover your shoulder, just in case someone came
problem. You will be standing up to youralong who could do a better job. And if it
ankles in water, telephone in one hand andkills your job, then you need to change.
Yellow Pages in the other, and you can goMaybe, even, you need to become the new
down the list for quite a way before evenentrepreneur that's going to make a killing
getting an answer. Then there's the reply,out of the new trend when it comes along, as
'It will be £60 to come out and £20 anit surely will.



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